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hair got tangled
if i paied for this order. how many days can i get it
do i need to pay freight ?
how to exchange products
how should we do ,if we received a wrong or broken wig


hair got tangled
if your synthetic hair got tangled. please wash it with oiled and then use your air blower to blowing tangled area.

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if i paied for this order. how many days can i get it
we normally ship it from china. so if your country is not far from china like korea . then it just need 10days. if you are in USA, Then package need 15~20days. all of our products are free shipping. so we normally use post office or E PACKET to ship your order.

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do i need to pay freight ?
all of our product is free shipping. but they need 10days ~30days to arrived at your city. but if you want fast shipping liKE DHL(2~3DAYS) then you have to pay $30 freight .

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how to exchange products
if you want to change the different color or different size, please do not broken the label on wig. ship it back to use through your post office(you have to pay the $8~13$ freight) , we will ship new one to you after we get the tracking number (we pay the freight of our side) so please contact our service before you ordered it , if you do not sure your size and color .

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how should we do ,if we received a wrong or broken wig
please sent it back to us, we will burden all the freight and refund your money back.

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Last Updated: 13 Feb 2017 05:55:31 PST home  |  about  |  terms  |  contact
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